Stay Audit LibraryHotel audits · Interior architecture · Renovation

Independent audits by an architect

Every hotel issue has a cause in the space. We find it and draw the fix.

We stay as paying guests, measure what guests feel, and trace each problem to its root in the design, the building systems or the operation. You get a prioritised plan your team can act on and, if you wish, the interior architecture, renovation or facelift design to carry it out.

Request an audit See a case
You receive
Photographs and measurements of every finding
Explained
The root cause: design, building systems, maintenance or operation
Prioritised
Actions ranked as immediate, maintenance budget or capital project

AApproach

A standard inspection records the problem. We explain it and draw the solution.

Brand quality inspections tell you what failed against a checklist. They rarely tell you why it keeps failing, or what to change in the space. That is where an architect's eye makes the difference.

Typical inspection note

"Breakfast: guests waited to be seated. Standard not met."

The same finding in a Stay Audit Library report

Observation
Saturday, 09:45: twelve guests waiting at the host stand. 37 minutes from first arrival to a table; 22 minutes for an egg dish.
Root cause
A room designed for dinner serves weekend breakfast: no overflow space, one coffee point, no waiting list, low evening lighting.
Fix
Open a meeting room as weekend overflow, introduce a waiting list, add a second coffee point, programme a morning lighting scene.
Priority
ImmediateMaintenance

Example taken from Case 001 in the library below. Hotel name withheld.

BMethod

Five steps, from check-in to a plan your team can use.

  1. STEP 1

    Stay

    Unannounced, as a paying guest, usually two nights including a peak morning.

  2. STEP 2

    Measure

    Light in lux, sound in dB(A), waits in minutes, clearances in centimetres. Every point is photographed and timed.

  3. STEP 3

    Diagnose

    Each finding is traced to design, building systems, maintenance or operation.

  4. STEP 4

    Report

    Photos, sketches and a plan ranked by guest impact and effort: immediate, maintenance budget or capital project.

  5. STEP 5

    Walk through

    A session with your management and engineering teams to agree what happens first.

CServices

Four ways to use an architect's audit, and the design that follows.

In operation

Stay audit

A full guest-journey audit, from booking to check-out, with root causes and solutions.

  • Report with photos, measurements and sketches
  • Impact and effort action plan
  • Walkthrough session with your team

Before renovation

Pre-renovation review

Find out where investment will matter most to guests before the design brief is fixed.

  • Priority list for the brief
  • Spaces to keep, adjust or rethink
  • Input for the design team

After renovation

Post-renovation & warranty check

Check that new rooms and public areas work in daily use, and catch defects while they are still under warranty.

  • Defect list by room type
  • Design features not working as intended
  • Items to raise with contractors

Before opening

Pre-opening guest test

A guest's walkthrough of the finished hotel before the first real guests arrive.

  • Wayfinding and flow test
  • Room-by-room snag notes
  • Fixes ranked by opening priority

On request

Interior architecture, renovation & facelift

When an audit points to a design change, we can also design it and draw it for construction. From a quick facelift of a lobby or breakfast room to a full guest-room renovation, the same architect who found the problem develops the solution, through to construction drawings.

  • Facelift: new finishes, lighting and furniture within the existing layout
  • Renovation: concept, layout options and design development
  • Construction drawings and details for tender and build
  • Material, lighting and FF&E selection and coordination
  • Site follow-up during works

DLibrary

Every audit becomes a case in the library.

Cases are published without hotel names, room numbers or staff details. Full reports are shared only with the hotel.

CASE 001 October 2026

Luxury city-centre hotel, Frankfurt

2 nights · high-floor deluxe room · weekend stay

20Findings
7Quick wins
1Safety item
  • An excellent room product: view, acoustics and materials stand out.
  • Weekend breakfast capacity and flow are the biggest opportunity.
  • Arrival and destination-dispatch elevators struggle at peak times.
  • Several recently renovated features need follow-up, some likely under warranty.
CASE 002 Open

Your hotel could be the next case.

City hotels, resorts and boutique properties. Before or after a renovation, or simply to see your hotel the way your guests do.

Start a conversation

EPrinciples

How we work.

Independent

We stay as paying guests and have no ties to suppliers or contractors.

Measured

Findings come with numbers and photographs, not impressions.

Constructive

Strengths come first. Staff are never named in a report.

Confidential

Reports go only to the client. Library cases are anonymised.

FContact

See your hotel the way your guests do.

Write to

hello@stayauditlibrary.com

Reports in English and Turkish. Audits across Europe and Türkiye.